SupportMesh

Documentation

Setup, support workflows, delivery operations, and developer integration references for the features SupportMesh currently ships.

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SupportMesh Docs

Knowledge Base

Publish support knowledge to the right authenticated audience while keeping article access aligned with workspace and support-item scope.

Visibility and publication

Status
Draft
Published
Archived
Visibility
All clients
Assigned support item clients
Internal only

SupportMesh does not expose an anonymous public knowledge base in the current product. Access stays within authenticated workspace and portal experiences.

Scope and related articles

Knowledge base articles can be tenant-wide or scoped by support item visibility. Related article links are part of the product, but they do not override the underlying access rules of each article.