Notifications

SupportMesh provides a notification center with unread counts, recent items, read state, and mark-as-read actions. Current delivery history is not exposed as a separate end-user feature.

Users can manage in-app and email preferences for supported event types across the workspaces they can access. Available preferences are grouped under Tickets, Estimates, and SLA.

Internal-only notification events are intentionally excluded from public preference controls, which helps keep internal-note workflows separate from client-visible messaging.